Right choice for New Car Service
Were you aware that you have the choice of where your vehicle is serviced, maintained and repaired, at competitive prices
Thinking of taking advantage of the End of Year Car Sales to snap up a bargain or simply want to get your new car serviced? Here is some sound advice from Pauls Service Centre in Woolner.
The acquisition of a new car is one of the biggest investments people generally make, so it is only logical to be sure to maintain it properly. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
Were you aware that you have the choice of which workshop should service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers are not able to force you to bring a new vehicle back to the dealer where you originally bought it for service or repairs. Provided the work is carried out to the manfufacturers specifications by an acceptably skilled person and uses decent quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Pauls Service Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Pauls Service Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Pauls Service Centre will also only ever use fluids and lubricants that meet the specifications of the original manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the variances between statutory, manufacturer and extended warranties to ensure you make the right choices when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be overruled by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be alert for new car dealers who try to work in “express” or “extended” warranties, often for free, when you buy a new car. Generally these ‘additional’ warranties may include quite limiting restrictions or provisions, and are not aways very clear. Many times these agreements provide no real additional benefits which exceed the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a particular car dealer.
Such agreements are very unlikely to warn you of the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes what sort of distance you will be travelling to get your car serviced or expanded waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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